CC
5.0 of 5 stars
May 28, 2024
The service was quick and they handle my car with care, while inspecting and operating it.
Wyleen
5.0 of 5 stars
May 22, 2024
The service was super fast and they did a great job with the oil change
Monica M.
5.0 of 5 stars
May 14, 2024
I came in for an oil change and after the team completed that task, I was informed that 3 of my tires were completed damaged on the inside. Eric allowed me to see the damage and I was completely unaware of the situation. So I thank him for that.
Ellaine M
4.0 of 5 stars
May 10, 2024
I scheduled with Midas because of the $29.99 oil change with free tire rotation, but this location didn’t offer that deal. I got the free tire rotation but total cost was over $50
SALVADOR
5.0 of 5 stars
May 01, 2024
the staff was very professional, and was easy to check in the car and in and out very fast
Boston413
2.0 of 5 stars
Apr 29, 2024
Let me know if something is not available that is booked
Bernardino
5.0 of 5 stars
Apr 26, 2024
I highly recommend people treat Me good everything was easy and fast
Anonymous
5.0 of 5 stars
Apr 23, 2024
With the services and the technician and prices
Jason T
5.0 of 5 stars
Apr 03, 2024
My car is working well
Cdiaz
5.0 of 5 stars
Mar 20, 2024
Costumer services and waiting time.
Ron T
5.0 of 5 stars
Mar 14, 2024
I come here ever since I purchased my vehicle
Juan R
5.0 of 5 stars
Mar 01, 2024
They explain everything very clear and straightforward. They gave a list of what my car needs too so I appreciate that and I will definitely bring it back
carlos
5.0 of 5 stars
Feb 29, 2024
la amabilidad y la forma que me comunicó mi cita muy contento
Ernest D.
5.0 of 5 stars
Feb 20, 2024
Prior to this visit, I was advised by the manager (another facility), that suggested that I may need brakes. After checking and rotating the tires, the manager noted that the brakes were fine after all.
JacobF
5.0 of 5 stars
Feb 19, 2024
I liked the service Midas provides the only thing I did not like was trying to Make a appointment I was on hold for over a hour
Gema o
5.0 of 5 stars
Feb 17, 2024
Amazing service they knew exactly what was wrong with my car and how to fix it would definitely reccomend again
Stephen A.
4.0 of 5 stars
Feb 10, 2024
I am satisfied with the service, but the price is too high.
sal a.
5.0 of 5 stars
Jan 26, 2024
all went very smooth, very professional
Geo
1.0 of 5 stars
Dec 19, 2023
The associate Sergio was super rude and asked me to go somewhere else instead of coming to Midas to change the oil because I complained about waiting 2 hours although I had an appointment at 11:30am
Jesus S
4.0 of 5 stars
Dec 05, 2023
I"m highly satisfied with this service
Karina M
5.0 of 5 stars
Nov 30, 2023
I went in to do an oil change the lady at the front desk was very friendly and made me feel welcomed and was very informative. The technician show me exactly what other issues my car had and also helped me to see if I qualified for a loan to fix my car.
Miss King
5.0 of 5 stars
Nov 21, 2023
I was a walk in appointment. He was very helpful over the phone. When I pulled in he was there to meet me with a big smile. I appreciate how fast in on point the service team was. Thank You Midas Team on Figueroa._knk
Shak
5.0 of 5 stars
Nov 16, 2023
I have been coming to Midas now for the past 2 years since I became a student at USC and got my car. I also brought my second car to the same location and recommended my friends to come to them as they are honest; friendly and hard-working people
JCurry
5.0 of 5 stars
Nov 13, 2023
The customer service was the best. Everyone was friendly and knowledgeable.
Gio Q
1.0 of 5 stars
Nov 11, 2023
Went in for check engine light, I was told over the phone that they would be able to work on it. Showed up day of, was told it would have to wait till the weekday. Once I dropped the car off and was called back for the price of the repair I was told the job would be done by 1 pm. I called in at 4:30 pm, the job was not done till 5:30 pm. I paid for the parts and labor and drove home. Once I was reversing into my parking spot, the engine for the first time ever, turned off. I was able to turn it on again. I noticed it only does that when switching to reverse. So now there might be a larger problem that needs to be fixed because the engine was not properly secured/inspected. I will be returning soon and hope this can be made right. I’ve been a customer for years and I believe this can be resolved and put past us.
MargF
5.0 of 5 stars
Nov 11, 2023
Friendly, efficient and affordable service. The place to wait was comfortable.
Hish
5.0 of 5 stars
Nov 07, 2023
Convenient location close to my work and used coupons I received in the mail. Customer service was great.
Annie w
5.0 of 5 stars
Nov 06, 2023
I had no negative impact from this visit.
D R
5.0 of 5 stars
Oct 26, 2023
Started on time as booked and clearly communicated service timeline.
Ceci G.
4.0 of 5 stars
Aug 15, 2023
Because my vehicle is a 4X4 I needed to replace all 4 tires at once. That was a big expense. The cost was over $800. At that price and under this situation, I wish that I could have been offered a deep discount or FREE tire alignment.
Renee
3.0 of 5 stars
Aug 12, 2023
My appt was made for just an oil change. However I asked if I could add a service and the service writer immediately said you scheduled just an oil change. He did not ask me what it was I wanted until much later which was a tire rotation but i guess he could not do it since it was brought up. Yet they want to do other repairs such as engine clean ect....
reno
5.0 of 5 stars
Aug 07, 2023
Bluffyou are the only chain that has a flat rate in believe. Coupons for other chains are not valid at all their locations.with or without coupons Midas has the best value
Richard A
5.0 of 5 stars
Jun 28, 2023
Great service from the staff
Ron T
5.0 of 5 stars
May 30, 2023
Always wanted to do business
Yanny
5.0 of 5 stars
Apr 25, 2023
The way they handle business..they answer all of my questions..Check in and check was easy and fast..They explained everything to me on all that they done and test
michaelm
5.0 of 5 stars
Apr 20, 2023
Eric was great. Friendly staff who helped me with anything I needed.
AG
5.0 of 5 stars
Mar 06, 2023
Waited 45 minutes which wasn't too bad, I know it was a busy day. I like that they were clear with the pricing. Waiting room was nice and clean. Parking was easy. They knew how to work the computer in my car to make it so that the oil light turned off which was nice, not everyone knows how to do that.
Priusryder
5.0 of 5 stars
Jan 02, 2023
Everything went very smoothly without any surprises.
Dad
5.0 of 5 stars
Dec 27, 2022
Really friendly staff and got to my car immediately after arrival!
Anthony
5.0 of 5 stars
Nov 22, 2022
Making an appointment was really convenient. The wait time wasn’t too long, so that was really good. The price I paid for the service was great because I got to use a coupon.
Deborah Vidal
5.0 of 5 stars
Nov 07, 2022
They are so professional and friendly. They are great mechanics!
Isabel
5.0 of 5 stars
Oct 22, 2022
Love the service
Lee R.
5.0 of 5 stars
Oct 17, 2022
Everyone was courteous and knowledgeable of what needed to be done
Gilbert
4.0 of 5 stars
Aug 10, 2022
The reason why I go back is the communication between the staff and I. Erick is always willing to accommodate our vehicles and is realistic with how long it will take to complete the repairs.
Ernie
5.0 of 5 stars
Jun 01, 2022
Great job guys!
Erika
2.0 of 5 stars
May 05, 2022
0 professionalism, too expensive just for oil change, they discourage you to use any coupon, they used to give a good service, not any more, and not ever think of get any mechanism job.
Rosie S.
5.0 of 5 stars
Apr 16, 2022
Erick was great at communicating with me about the status of my service every step of the way. He went over and beyond to ensure that I was pleased and most importantly that my car was working properly.
Al C.
5.0 of 5 stars
Mar 31, 2022
Erick and the rest of the crew went out and beyond to make sure my daughters car had good brakes and tires! Nothing needed to be replaced at this time but we will def be back when the time comes.
oscar s.
5.0 of 5 stars
Mar 30, 2022
MIDAS DID AN EXEMPLARY JOB ON MY BRAKES AND I WILL DEFINITELY COME BACK FOR SERVICE IN THE NEAR FUTURE.
TimmyB
5.0 of 5 stars
Mar 15, 2022
Friendly knowledgeable staff
Gerald G
5.0 of 5 stars
Feb 27, 2022
Good and honest customer service
Ariana G.
5.0 of 5 stars
Nov 19, 2021
This Midas location is my favorite.
Justin C.
1.0 of 5 stars
Aug 24, 2021
It is current 8am and this shop was supposed to open at 7:30am?. yet no one is here. There are tons of customers in cars waiting to be serviced and I?m just here to pick up my car so I can go on with my day as I have so many other appointments to make toda
Marlen L.
5.0 of 5 stars
Jul 26, 2021
"Just want to say thanks to Erick & his team members for helping us be safe on the road before our trip to Knott?s. They filled our tires with air really early in the morning, and we were on our way with good timing. "
Leanne B.
5.0 of 5 stars
Nov 01, 2020
"My son and I traveled from Oregon to LA on a mini vacation when the check engine light came on. I tried to get help form various local auto parts stores, but no one would assist. Greg helped us and because of him, we were able to get one safely. Thank you "
anonymous
3.0 of 5 stars
Oct 05, 2020
Overpriced service but overall not a bad experience.
anonymous
4.0 of 5 stars
Sep 17, 2020
Good customer service, They said 45 min and was done in 45 min
Sheila M.
5.0 of 5 stars
Sep 16, 2020
"Thank you Midas for excellent overall service and advise regarding my car.Dave and A.J. were great. Again, Thank you."
anonymous
5.0 of 5 stars
Aug 16, 2020
recommend them 100% good guys especially Juan !!!
anonymous
5.0 of 5 stars
Aug 14, 2020
Excellent! TRUE Customer Service.
Josefina P.
5.0 of 5 stars
Jul 16, 2020
I loved that you guys take care of my car. I called an you guys always available for my car to get service. I appreciated it. Thanks!
Sabrina S.
1.0 of 5 stars
Jul 06, 2020
Store manger was very rude in person and on the phone. He only quoted me the highest price for and oil and not giving me any other options while he yelled and tells me he don't have time for me calling me a liar
Brian C.
5.0 of 5 stars
Jun 07, 2020
"Greg Licerio and his team took care of me well at the USC location they kept me informed, treated me with kindness, and fixed the problem that has been, for months, has been nagging my car."
anonymous
5.0 of 5 stars
May 23, 2020
Quick and easy, glad to be a Midas customer in Utah and California now
Andrea L.
5.0 of 5 stars
May 22, 2020
Great service!
anonymous
5.0 of 5 stars
Dec 29, 2019
Thanks to the guys at Midas for making my car a safer ride!
Susie S.
1.0 of 5 stars
Dec 06, 2019
Went for a simple oil change. Tire rotation was included. There was only one guy working on cars. My tires were not rotated. We noticed since they werent marked. Just wasnt a good experience
anonymous
4.0 of 5 stars
Nov 12, 2019
Good Service, in the near future would rather make an appointment. But the good thing they are definitely opened on Sundays.. Thank you GREG !
Marlena R.
1.0 of 5 stars
Sep 25, 2019
"I had the first appointment of the day. The guy shows up over 2 hours late to open the shop, so I leave.I call later and the guy says to come back and he'll perform the service. He took the tires off of my car and made me wait 3 hours for 2 new tires.His e"
Joshua D.
5.0 of 5 stars
Sep 19, 2019
First time in for an oil change. They were as quick as they could be and quite friendly. Will come back.
anonymous
5.0 of 5 stars
Sep 19, 2019
It was good great customer service.
Erick L.
1.0 of 5 stars
Jul 25, 2019
Went to shop and was ignored by every employee. I had to approach someone to finally be acknowledged after several employees had looked up at me and turned away. I was directed to talk into an office where there were 2 men at the counter. Both ignored me a
anonymous
1.0 of 5 stars
Jul 10, 2019
my engine light started flashing and no oil was in my car after the oil change at Midas.!! i have no car now
Rodney M.
5.0 of 5 stars
Jun 21, 2019
The service I received was great. The management and mechanics went above and beyond what was required. Very friendly and helpful. I will recommend to everyone.
Dainty C.
5.0 of 5 stars
Jun 19, 2019
Had a great experience at this location. The employees here actually care and never try up selling you on unnecessary services. Check them out if you are in the area.
anonymous
1.0 of 5 stars
May 23, 2019
Huge scam. I replaced my spark plugs for $30 myself; they were going to charge me $300.
Josue J.
1.0 of 5 stars
Feb 19, 2019
Horrible el trato.Me tuvieron desdr las 10am hasta 6pm. Sin explicacion.Hasta temor de preguntar por su irrespetuosa actitud
Jon F.
5.0 of 5 stars
Feb 06, 2019
They checked on what I was concerned with and then everything else. Put new brakes on the front and all is well. I am taking my 4Runner back to have the rear done in a couple of weeks. Great service and friendly atmosphere. Thank you!
Janice J.
4.0 of 5 stars
Dec 26, 2018
"I had an appointment, I was taken in right away, The guys were nice, professional i left happy."
gerardo D.
1.0 of 5 stars
Dec 10, 2018
"Worst customer service , micro manage his tech, manager needs to get fired ,,,,,,,,,,"
Anna M.
5.0 of 5 stars
Dec 08, 2018
"awesome workers, awesome men, a pleasure to be around. great customer service. will continue to go to the Fig location. Keep up the great work."
Vince Y.
4.0 of 5 stars
Dec 06, 2018
"The staff were very kind and they performed regular maintenance surprisingly fast - I expected heavy delay since it is a downtown location and presumably lots of people would be ahead of me in queue, but when I dropped off my vehicle during the afternoon t"
Bobby E.
1.0 of 5 stars
Nov 12, 2018
"All I wanted was a quote to replace 4 rotors and the brakes. I explained I would not hold it to accurate until they inspected it but I know what needs to be done. I explained I could do the work myself, but I don't have time. I know what is wrong 90%. I ju"
CHRISTINA R.
1.0 of 5 stars
Nov 02, 2018
As I just got to work at 8:00 my brakes wouldnt stop grinding. I called Midas and he asked if I would drop off or wait. I replied I cannot drop off I need to get to work. He said they could see me right away. By 10:30 they finally told me their thought
Hugo C.
5.0 of 5 stars
Oct 24, 2018
The employee's are so friendly
Richard M.
2.0 of 5 stars
Aug 11, 2018
Almost four hours for an alignment without any ?we?re sorry? or ?getting close? or a lie like ?my mechanic was hit by a bus?. Dudes...I know people get busy but don?t tell me 90 min when I could have watch ?Gone With The Wind? and still had time to take a
anonymous
5.0 of 5 stars
Jul 23, 2018
Awesome, Quick service, good customer service
anonymous
5.0 of 5 stars
Jul 07, 2018
Excellent service and Team. They quick on their service time.
Joanna D.
5.0 of 5 stars
Jun 17, 2018
The guys at the counter are friendly and willing to explain exactly what your car needs or doesn't need. I have been to Midas in downtown a couple times and will keep going there to service my car when needed. The only down side is they get a lot of busine
Leticia R.
4.0 of 5 stars
Jun 07, 2018
Very helpful staff
Leticia R.
4.0 of 5 stars
Jun 07, 2018
Reliable and dependable
anonymous
5.0 of 5 stars
May 09, 2018
Great service! Very prompt! And I received financing 6 months, no interest!
Josefina P.
5.0 of 5 stars
Apr 11, 2018
THANKS TO THE CREW IN DOING THE SERVICE FOR MY CAR. IM BEEN COMING IN TO SERVICE MY CAR. LOVE THEIR JOB WELL DONE. THANK YOU GUYS.
C.P P.
1.0 of 5 stars
Feb 21, 2018
The first time I came to get work done on my car the manager overcharged me and pocketed some of the money. A few months later I was still having trouble with my brakes and had to fork out more money and they were under warranty. I will never bring my ca
Chris C.
5.0 of 5 stars
Feb 19, 2018
"Fast service, easy process, didn?t try to up sell me. I don?t know anything about cars but they seemed to have repaired my brakes perfectly."
Bryan B.
1.0 of 5 stars
Jan 17, 2018
I took my Nissan Murano in because I got a ***** in the tire. They gave me a quote and everything seemed fine. Then I got a call later saying that I had to buy two tires and the one they quoted me wouldn?t work and I would need to buy a more expensive set
Marsha J.
5.0 of 5 stars
Jan 06, 2018
They took care of all my car?s needs. They were courteous. Only had to wait a short time.
anonymous
4.0 of 5 stars
Dec 09, 2017
Need to be more detail-oriented
Aimee R.
5.0 of 5 stars
Dec 01, 2017
I like this location friendly out in no time
India E.
1.0 of 5 stars
Nov 20, 2017
These men are unethical liars and I?m reporting them to the BBB. Stay away and put these awful people out of business! I?m appalled.
Eddie B.
5.0 of 5 stars
Nov 20, 2017
Friendly staff gave me information on the status of my vehicle with recommendations in polite and honest manner .
Amparo B.
5.0 of 5 stars
Oct 24, 2017
MARTIN TOOK EVERY GOOD CARE OF ME !
Richard Y.
5.0 of 5 stars
Sep 17, 2017
I was very pleased with the service. Elvis is my main guy and always does me well everytime. Thanks.
Donna R.
5.0 of 5 stars
Sep 14, 2017
"Quick, fast and done right. No complaints here. They are my go to shop."
Rodney M.
4.0 of 5 stars
Aug 16, 2017
Received excellent service. Very friendly management and mechanics and for the most partQuick service .
Joe B.
5.0 of 5 stars
Aug 14, 2017
Great service!Greg was really helpful
Elizabeth T.
5.0 of 5 stars
Jul 01, 2017
Very good and quick service thank you will come again and tell my family and friends.
Jeanetta A.
1.0 of 5 stars
Jun 21, 2017
"It was my worst experience at Midas in 10 years. I made an appointment, arrived 20 minutes early, for a 2 hour brake job, I spent 4 hours and 15 minutes watching a fiasco at the counter and I had to pay for this poor service. I was one minute from calli"
Leticia N.
5.0 of 5 stars
Jun 03, 2017
Angel was great he is highly commendable He's a service oriented guy and makes you feel confident you went to MIDAS
Seid A.
1.0 of 5 stars
Dec 30, 2015
"I went to this store to fix four of my car tire and they mess with tire sensor. when I took it back I had the worst customer assistance his name is Alfrido Suarez, he insulted me and instead of solve the problem. He is a big liar. I called the customer rel"
anonymous
5.0 of 5 stars
Jan 08, 2015
goood
JAY R.
5.0 of 5 stars
Oct 10, 2014
VERY HAPPY WITH THE SERVICE I WILL NOT GO ANYWHERE ELSE...FRIENDLY STAFF AND THESE GUYS ARE PROFESSIONALS WITH A BIG SMILE! I RECOMMEND THIS LOCATION....
Navid F.
5.0 of 5 stars
Sep 11, 2013
"Staff was really nice & quick. Vasken, the manager was great, pleasant to speak to, on point, and wasted no time. Great price on mobil 1 oil change (check coupons). Would definitely recommend this location, I was happy I did my service here. Thank you guys"
marlene b.
5.0 of 5 stars
Jun 25, 2013
i went to a midas in hollywood and the guy was flat out rude!! he didnt want to help me at all with the questions i had.. so i was a little skeptical about coming to the figueroa location but i must say i am very pleased with the service! the workers were
Jacqueline A.
5.0 of 5 stars
May 10, 2013
"I have been coming for years, love the place and the service, I completely trust them with my cars, came in last week needed tires and oil change Vasken took care of the issues so I am a happy camper! Thanks Vasken!!"
Vanessa V.
5.0 of 5 stars
Oct 18, 2012
"I came here for a oil change and got great customer service. Vasken A., took his time to show me what I needed to replace. He was very helpful and professional. I book an appointment the day before the oil change and expected the time frame it will be done"