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This seller has been on Cars.com since March 2012.
Little Apple Toyota Honda is proud to be one of the premier Toyota and Honda dealerships in the area. From the moment you walk into our new car showroom you'll know our commitment to customer service is second to none. We strive to make your experience with Little Apple Toyota Honda a good one for the life of your vehicle. Our full line of cars trucks SUV's and minivans are known for their value and reliability.
It Just Makes Sense To Buy From Us!
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Service center
Phone number (785) 370-0965
Service hours
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
Reviews
2.7
(194 reviews)
A dealership's rating is based on all of their reviews, with more weight given to recent reviews.
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1.0
Crooks and Liars
December 2, 2023
By Aaron Wilkins from Topeka, KS
n October 21, 2023 we met Kealo Kappada on a scheduled visit to look at a 2018 Dodge Grand Caravan. We liked the car so made a cash offer of $16,000 and it was ultimately accepted and we signed an offer sheet. During the finalization we were offered a warranty package which was declined. The sales contract was signed and we drove home. It comes time to register the vehicle and I notice an "Added Equipment" charge for $999, bringing the total to purchase price to $16,999. I call Kealo and ask about the charge and was told it was "Chemical Coverage". He was told "Chemical Coverage" was not asked for or needed and I would like my $999 refunded and they declined. Shame on me for not reading the final sales contract closely enough, shame on them for sliding in the OLD "Added Equipment" charge to the tune of $999. I have no paperwork or coverage information for my $999 investment in "Chemical Coverage". How do I redeem said investment, what criteria are needed to file a claim for "Chemical Coverage", and what exactly did we get for our $999 investment? Screwed by Little Apple Cars that's what we got. These are guys are crooks and liars like most car dealerships and do not honor the deal they agreed to on the offer sheet. ***BUYER BEWARE OF LITTLE APPLE CARS***
1.0
Crooks and Liars
December 2, 2023
By Aaron Wilkins from Topeka, KS
n October 21, 2023 we met Kealo Kappada on a scheduled visit to look at a 2018 Dodge Grand Caravan. We liked the car so made a cash offer of $16,000 and it was ultimately accepted and we signed an offer sheet. During the finalization we were offered a warranty package which was declined. The sales contract was signed and we drove home. It comes time to register the vehicle and I notice an "Added Equipment" charge for $999, bringing the total to purchase price to $16,999. I call Kealo and ask about the charge and was told it was "Chemical Coverage". He was told "Chemical Coverage" was not asked for or needed and I would like my $999 refunded and they declined. Shame on me for not reading the final sales contract closely enough, shame on them for sliding in the OLD "Added Equipment" charge to the tune of $999. I have no paperwork or coverage information for my $999 investment in "Chemical Coverage". How do I redeem said investment, what criteria are needed to file a claim for "Chemical Coverage", and what exactly did we get for our $999 investment? Screwed by Little Apple Cars that's what we got. These are guys are crooks and liars like most car dealerships and do not honor the deal they agreed to on the offer sheet. ***BUYER BEWARE OF LITTLE APPLE CARS***
Rating breakdown (out of 5):
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
7 people out of 7 found this review helpful.Did you?
Dealer response
Aaron, I am sorry this wasn't explained better to you. You are more than welcome to call our management team for more info on this coverage. It was on the original agreement you signed and should have been explained.
Nothing Less but Impressed
November 3, 2023
By Trent Stahl from Manhattan, Kansas
Just last week, I had a collision with a deer, resulting in my one-month-old Corolla being declared a total loss. Remarkably, within a mere three business days, Matt swiftly facilitated my transition into another brand-new Corolla. He made the entire procedure incredibly smooth, alleviating the stress on both my family and me while helping us find the perfect vehicle once more. This marks my sixth purchase from this dealership, and I've consistently been more than impressed each time.
5.0
Nothing Less but Impressed
November 3, 2023
By Trent Stahl from Manhattan, Kansas
Just last week, I had a collision with a deer, resulting in my one-month-old Corolla being declared a total loss. Remarkably, within a mere three business days, Matt swiftly facilitated my transition into another brand-new Corolla. He made the entire procedure incredibly smooth, alleviating the stress on both my family and me while helping us find the perfect vehicle once more. This marks my sixth purchase from this dealership, and I've consistently been more than impressed each time.
Rating breakdown (out of 5):
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
0 people out of 0 found this review helpful.Did you?
Dealer response
Glad we could help and glad it was just the car and you are ok. Santa needs to keep his reindeer on a tighter leash!
1.0
Disappointed in dealership
October 26, 2023
By Arthur Peterson from Manhattan KS
I just bought a vehicle from little Apple car dealership in Manhattan Kansas a couple days ago. I knew the dealership was lowballing me but I understand in trades there is a cost. We had a deal at $7800 difference but said dealership told me had to replace the worn out tires or they would do it. Charged me an extra $840 over said agreed upon deal to replace tires and yet when I see my vehicle advertised the same old worn out tires are on the vehicle. Very unethical transaction. Could have kept said deal and yet made big profit. Very disappointed in how I have been treated.
1.0
Disappointed in dealership
October 26, 2023
By Arthur Peterson from Manhattan KS
I just bought a vehicle from little Apple car dealership in Manhattan Kansas a couple days ago. I knew the dealership was lowballing me but I understand in trades there is a cost. We had a deal at $7800 difference but said dealership told me had to replace the worn out tires or they would do it. Charged me an extra $840 over said agreed upon deal to replace tires and yet when I see my vehicle advertised the same old worn out tires are on the vehicle. Very unethical transaction. Could have kept said deal and yet made big profit. Very disappointed in how I have been treated.
Rating breakdown (out of 5):
- Customer service 3.0
- Buying process 2.0
- Quality of repair 2.0
- Overall facilities 2.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
2 people out of 2 found this review helpful.Did you?
Dealer response
Our cars are often pictured and placed online before all repairs are completed. We do replace the tires on many of our trades. That is something that will often occur after the cars are pictured.
1.0
Disappointed in dealership
October 26, 2023
By Arthur Peterson from Manhattan KS
I just bought a vehicle from little Apple car dealership in Manhattan Kansas a couple days ago. I knew the dealership was lowballing me but I understand in trades there is a cost. We had a deal at $7800 difference but said dealership told me had to replace the worn out tires or they would do it. Charged me an extra $840 over said agreed upon deal to replace tires and yet when I see my vehicle advertised the same old worn out tires are on the vehicle. Very unethical transaction. Could have kept said deal and yet made big profit. Very disappointed in how I have been treated.
1.0
Disappointed in dealership
October 26, 2023
By Arthur Peterson from Manhattan KS
I just bought a vehicle from little Apple car dealership in Manhattan Kansas a couple days ago. I knew the dealership was lowballing me but I understand in trades there is a cost. We had a deal at $7800 difference but said dealership told me had to replace the worn out tires or they would do it. Charged me an extra $840 over said agreed upon deal to replace tires and yet when I see my vehicle advertised the same old worn out tires are on the vehicle. Very unethical transaction. Could have kept said deal and yet made big profit. Very disappointed in how I have been treated.
Rating breakdown (out of 5):
- Customer service 3.0
- Buying process 2.0
- Quality of repair 2.0
- Overall facilities 2.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
2 people out of 2 found this review helpful.Did you?
Dealer response
Our cars are often pictured and placed online before all repairs are completed. We do replace the tires on many of our trades. That is something that will often occur after the cars are pictured.
1.0
They were quick to get us in the car, while lying about
July 18, 2023
By mopar.dude on DealerRater
They were quick to get us in the car, while lying about their mechanics servicing the car. Upon further inspection after getting the car home we discovered excessive tire noise due to tires cupping on the inside edge and being out of round. Obviously the cupping was caused from being out of alignment. The oil display showed oil was at 30%from needing changed. Dean said they just forgot to reset it. However as a former mechanic I can tell the was far too dark to be fresh. We bought a ridiculous warranty that is basically bumper to bumper to include windshield replacement, now they are telling us our cracked windshield from a bird may not be covered, they said it will be 3 months before they will get us in, they have been giving my wife the runaround. She has talked to over 5people today. They want us to leave it and pay for our own rental car, when we bought this for vacation at the end of the week. Alignment, tires, windshield and oil change does not take that long if the mechanic is any good. I would not recommend and will be reporting to the BBB. I’m not happy!
1.0
They were quick to get us in the car, while lying about
July 18, 2023
By mopar.dude on DealerRater
They were quick to get us in the car, while lying about their mechanics servicing the car. Upon further inspection after getting the car home we discovered excessive tire noise due to tires cupping on the inside edge and being out of round. Obviously the cupping was caused from being out of alignment. The oil display showed oil was at 30%from needing changed. Dean said they just forgot to reset it. However as a former mechanic I can tell the was far too dark to be fresh. We bought a ridiculous warranty that is basically bumper to bumper to include windshield replacement, now they are telling us our cracked windshield from a bird may not be covered, they said it will be 3 months before they will get us in, they have been giving my wife the runaround. She has talked to over 5people today. They want us to leave it and pay for our own rental car, when we bought this for vacation at the end of the week. Alignment, tires, windshield and oil change does not take that long if the mechanic is any good. I would not recommend and will be reporting to the BBB. I’m not happy!
Rating breakdown (out of 5):
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response
Thank you for the review. We do an inspection on every used car we sell. These inspections are not only available upon request, but also available on our website for every used vehicle. As a mechanic I am sure you would have noticed the alignment being off when you test drove the car if it was off at that time though too? As for getting your car back in, I do apologize that it could not be done as fast as you would like. We do service 100's of cars as one of the preferred and most reliable service centers in town. Sometimes there is a wait to get in. Also, warranties are through a third party company. The warranties we sell are from on of the largest warranty companies in the world and come with the best coverage we can get for our customers. We however are not the ones who decide what is or is not covered. We have to submit those claims to them. Your paperwork would have their number as well to call them directly if you choose to do so.
1.0
Why does it take an extra half hour for same servi
June 9, 2023
By Kathy brothers from Manhattan ks
Made appointment for Wednesday afternoon i called to find put a oil change and alignment would take a hour and a half .called someone else it will take a hour.called little apple cars and canceled appointment
1.0
Why does it take an extra half hour for same servi
June 9, 2023
By Kathy brothers from Manhattan ks
Made appointment for Wednesday afternoon i called to find put a oil change and alignment would take a hour and a half .called someone else it will take a hour.called little apple cars and canceled appointment
Rating breakdown (out of 5):
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
1 person out of 1 found this review helpful.Did you?
Dealer response
Kathy, I am glad you were able to find someone to do the job for you. I am sorry our time estimate was not up to your standards. We do allow time to make sure we do not over promise .
5.0
Worked hard for the deal
February 18, 2023
By Jon C. from Junction City, Kansas
Akira is a true sales professional. Very helpful and worked hard to get me a good deal on a new car. Went above and beyond to make the purchase right for wife and I.
5.0
Worked hard for the deal
February 18, 2023
By Jon C. from Junction City, Kansas
Akira is a true sales professional. Very helpful and worked hard to get me a good deal on a new car. Went above and beyond to make the purchase right for wife and I.
Rating breakdown (out of 5):
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
0 people out of 0 found this review helpful.Did you?
Dealer response
Thank you
1.0
Stay away from the service department
January 9, 2023
By Gary from Junction City
It was ok to buy from, just stay away from the service department. They used an acetylene torch on a painted door hinges. Offered a rental car while vehicle is in body shop but didn't tell is all the requirements before the 40 mile drive to pick it up. Left without the rental. I would never recommend.
1.0
Stay away from the service department
January 9, 2023
By Gary from Junction City
It was ok to buy from, just stay away from the service department. They used an acetylene torch on a painted door hinges. Offered a rental car while vehicle is in body shop but didn't tell is all the requirements before the 40 mile drive to pick it up. Left without the rental. I would never recommend.
Rating breakdown (out of 5):
- Customer service 1.0
- Buying process 4.0
- Quality of repair 1.0
- Overall facilities 2.0
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
1 person out of 1 found this review helpful.Did you?
5.0
Dale Nash is the best salesman ever
May 28, 2022
By Sue Gilmartin from Manhattan Kansas
We've purchased five cars from Dale Nash, over the years. He's very professional, knowledgeable, not pushy at all, gives us the best deal that he can. We wouldn't buy from anyone else, anywhere else. You cannot go wrong with Dale or Little Apple.
5.0
Dale Nash is the best salesman ever
May 28, 2022
By Sue Gilmartin from Manhattan Kansas
We've purchased five cars from Dale Nash, over the years. He's very professional, knowledgeable, not pushy at all, gives us the best deal that he can. We wouldn't buy from anyone else, anywhere else. You cannot go wrong with Dale or Little Apple.
Rating breakdown (out of 5):
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
0 people out of 0 found this review helpful.Did you?
Dealer response
Thank you Sue. We love Dale here as well.
5.0
This is my third vehicle I purchased with Little Apple.
April 16, 2022
By carlyywalsh on DealerRater
This is my third vehicle I purchased with Little Apple. Dale Nash is the best. he treats you like family! I have been very happy with each of my vehicles.
5.0
This is my third vehicle I purchased with Little Apple.
April 16, 2022
By carlyywalsh on DealerRater
This is my third vehicle I purchased with Little Apple. Dale Nash is the best. he treats you like family! I have been very happy with each of my vehicles.
Rating breakdown (out of 5):
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response
Thank you for your loyalty
See all 194 reviews
